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Messaging

PatientKeeper Messaging is a secure, real-time communication tool integrated within PatientKeeper’s mobile and web-based applications that enables text chat with embedded patient context among providers and other users

Key Features

  • Text messages, photos, and links to patient records can be sent through a message
  • Notifications inform providers when they have received new messages
  • Secure messaging infrastructure safeguards protected health information
  • Read status shows whether the receiving user has seen the message

Improves Care Team Communication

PatientKeeper makes communication between providers easier, faster, and safer. Common uses include consult requests, patient-specific status updates, and biller-to-provider questions about charges.

Integrates Photos and Patient Context within Messages

The ability to include patient context with messages makes the communication more clinically meaningful, and gives the recipient immediate access to the full patient record.

Safeguards Protected Health Information

PatientKeeper's secure messaging infrastructure, integrated within the overall PatientKeeper environment, ensures HIPAA compliance.

PatientKeeper enables providers to communicate instantly within their familiar electronic work environment.

PatientKeeper Messaging is an integrated communication tool within the PatientKeeper application, so messages can be sent and received within the normal workflow of patient data review.  Physicians don't have to stop and go elsewhere to send a message, and all the information that might need to be included in a message is right at the user's fingertips.

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