PatientKeeper’s Mobile App Can Help Improve Patient Care and Interprofessional Collaboration

April 28, 2021  |  Category: Clinical Applications

The importance of equipping hospital clinicians with patient information and care team collaboration tools on their mobile devices became exceedingly clear over the past year. COVID-19-related census spikes and the use of “non-traditional” clinical care spaces – triage tents in the hospital parking lot, or ancillary rooms within the hospital building, for example – exposed the limitations of EHR systems accessible only at a computer terminal in the nursing station or on a COW.

While PatientKeeper launched its Clinical Communications Suite last year to facilitate interprofessional collaboration in healthcare during the COVID-19 crisis, it is now apparent that anytime, anywhere access to patient data will be vital to clinicians long after the pandemic subsides.

The U.S. healthcare industry has been working aggressively toward digital transformation since the implementation of the HITECH Act in 2009. The pandemic threw a wrench into those efforts last year, but in many ways reinforced the urgency of them – technology to support interprofessional collaboration was never more necessary, on as wide a scale.

Here are two reasons why the capabilities embedded in PatientKeeper’s Clinical Communications Suite will remain relevant and beneficial for years to come:

  • Telemedicine is here to stay Telehealth services skyrocketed during the pandemic, increasing 3,000 to 4,000% during the early months of COVID-19, marking the start of what many expect will be a permanent shift in the healthcare industry. PatientKeeper’s mobile app gives providers immediate access to patient records via native iOS and Android apps on smartphones and tablets, no matter where a provider is geographically situated. Whether in a triage tent, or working from the comfort of their home, providers have a full view of their patient’s history, meds, lab and test results, and more, plus the ability to securely communicate text messages, including a link to the complete patient record, with other members of a care team.  Such instant information access and sharing can result in better patient outcomes and improved patient and provider satisfaction.
  • Security is more important than everCybercrime is on the rise, up 400% in the last year, and data security is a top concern for all businesses, none more than healthcare. That’s why providers need secure, HIPAA-compliant instant messaging capabilities that allow them to connect with care team members, consultants, and practice administrators, as is available in the Clinical Communications Suite. Also, with PatientKeeper, providers signing out to coverage can easily share quick notes about patients using a simple “scratch pad” on their mobile device. This is ideal for handing off patients during shift changes, or in high-volume, high-throughput, crisis care settings.

Pandemic or not,  it’s critical that providers are equipped with technology that gives them the capabilities they need to stay informed about their patients and stay in touch with their colleagues, anytime, anywhere, in order to deliver the best possible care.  With PatientKeeper in place, health systems can feel confident that their technology will do just that.

Interested in learning more about how PatientKeeper can optimize your existing EHR to improve collaboration, patient care, provider satisfaction, hospital operations and ultimately, revenue? Email today to learn more.

This post was written by PatientKeeper's TransforMED blogging team.