Five Tools for Clinical Collaboration in 2020 and Beyond
Smartphones and tablets have evolved dramatically over the past decade, and their powerful capabilities now make them viable tools for advanced business and professional applications. This is true in healthcare, an industry that has been undergoing digital transformation (DX) for years, and at an accelerated pace in the months since the advent of the COVID-19 pandemic.
Due to the pandemic, healthcare organizations have had to find creative workarounds for patient care and clinician collaboration. Physicians have been working from a parking lot in a triage tent, from home while quarantined in the middle of the night, and from behind a computer screen while sitting at their desk. This is the “new normal” in healthcare, and it may well be here to stay. As a result, the ability to instantly access complete patient records and communicate with care team members anywhere, at any time, is now critical for effective clinical operations. Additionally, as the pandemic continues to unfold and we navigate this “new normal”, intuitive software that streamlines physicians’ workflow is needed to improve provider efficiency, interprofessional collaboration, and patient care.
Here are five capabilities vital to effective clinical collaboration that should be integrated into one platform for optimal clinician value in the “new normal”, circa 2020 and beyond:
- Mobile Patient Data Access – Provides immediate access to complete electronic patient records on smartphones and tablets via native iOS and Android apps, so all team members have complete and current information about the patients for whom they share responsibility.
- HIPAA-Compliant Texting Solutions – Offers care team members the ability to securely instant message consultants, practice administrators, and any other necessary hospital staff, anywhere, at any time. With HIPAA-compliant texting solutions, hospital staff have the confidence and assurance they need to exchange messages and patient records on their mobile devices, improving care team coordination and, in turn, creating better patient outcomes.
- In-context Information – Enables users to include in-context information such as lab results, a photo of a wound that requires consultation, or radiology images, which saves time and eliminates unnecessary back and forth, enabling more efficient communication with physicians who may be off-site.
- e-Signature and Sign-Out Capabilities – Lets providers easily sign off on chart deficiencies, including transcribed reports, orders and scanned documents; and enables physicians to share quick notes with the next provider when handing off patients at the end of a shift.
- Professional Charges – In addition to caring for their patients, care team members also have administrative responsibilities. Hospital leaders should identify communications solutions that easily integrate with their revenue cycle technology (and the billing team) to streamline the workflow for physician charge capture.
Interested in exploring solutions that incorporate the five capabilities described above to improve your hospital’s clinical collaboration infrastructure? See if PatientKeeper’s Clinical Communication Suite Now offering is right for your organization.