The Case for Physician Dashboards

May 21, 2018  |  Category: All Things EHR

Online patient portals are gaining popularity as a mechanism for informing patients about (and engaging them in) their healthcare.  In a recent white paper, Drummond Group, an EHR certification organization, suggested thinking of the “patient portal as a platform [vs. an application] with many applications that can be built on it instead of just a singular application. It is a platform for patients to see and share their health data and engage with clinicians.”

That model also makes sense for an organization’s physician-facing IT environment.  Regardless of a hospital’s underlying transactional and clinical information systems, physicians appreciate a consistent, intuitive and holistic IT user experience, in which the most meaningful patient information – for that patient, in that moment – is presented in a comprehensible way; and related applications for interpreting and/or acting on that patient information are readily accessible, consistent with a physician’s normal workflow.  That’s one of the guiding principles behind the design of PatientKeeper’s latest release, which features provider- and specialty-specific dashboards as the primary physician user interface.

For physicians, clicking between multiple screens of an EHR can be intensely frustrating, because it is inefficient and a huge time drain.  It also can disrupt a provider’s thought process, with potentially negative consequences for patient care.

Dashboards that can be customized to the needs and preferences of each physician, and that highlight the information most pertinent to a particular patient’s current situation, make good sense – and will enable better healthcare.  After all, providers deserve technology that’s at least as useful (and usable) to them as the portals being offered to their patients.

This post was written by PatientKeeper's TransforMED blogging team.