Tick, Tock Goes the Clock
Most of the software applications office workers use in business every day are second nature by now; many people have been using them for years, perhaps decades. In fact, it’s hard to remember when these applications were new and users had to receive formal training on them.
Not so in the world of healthcare, however. Physicians are saddled with using EHR systems that in many cases require considerable training.
What if every week you had to attend a lengthy training class for one office system or another? Imagine how that would hamper your productivity.
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Physicians, as avid users of mobile devices and self-evident apps, have no more patience for non-intuitive software than anybody else would. More importantly, when doctors are in IT training classes, they are not doing what they should be doing: caring for patients.
The era of complex EHRs that require massive investments of time and money in physician training needs to end, and soon.
See previous entries in our “What If” animation series.