Over and Out
Collaboration among workers is expected and necessary in most business offices. Colleagues collaborate every day to advance their work through well-established business processes; it is standard operating procedure.
Collaboration also is required to deliver high-quality medical care; indeed, effective communication among members of a patient’s care team is essential. However, quickly comprehending each patient’s medical condition and treatment plan is a daily challenge for doctors in hospitals during hand-offs between providers.
To appreciate the physician’s problem, what if every morning as you walked into the office you received a large stack of someone else’s work from the previous shift to decipher and handle?
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The potential for confusion is great when too much information is communicated, or the information is poorly organized. For doctors using hospital EHR systems, the problem can be more than an inconvenience; it can affect decisions about a patient’s clinical care. Which is why intuitive documentation and sign-out tools are so important for physicians in a hospital setting.
See previous entries in our “What If” animation series.