Most of us learned to take notes in school when we were kids, and it’s a practice we carried forward into our business lives. Note-taking styles vary widely — some people scribe every word of a meeting, while others jot down a thought or phrase to jog their memory afterward.
But what if you were required to write down every interaction you had with your boss or co-worker as you went about your day?
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Notes are a daily challenge for doctors and other clinicians, who must continually record all of their patient care actions. (This is because clinical notes facilitate generation of a bill and they document providers’ assessments, actions, and plans to treat patients, in order to ensure clear communication with all members of the patient’s care team.)
Unfortunately for healthcare providers, EHR systems frequently make clinical notes less comprehensible, not more, partly because too much historical data gets crammed into notes – just because it’s there and easy to include. The industry at large and health IT vendors in particular still have a lot of work to do to streamline clinical documentation and end physicians’ notemares.
See previous entries in our “What If” animation series.