How About Some Empathy for Physicians Who Use EHRs
Many of the frustrations physicians experience day-to-day using EHRs would seem downright bizarre in the business world. There are countless, simple tasks that many of us take for granted as we go about our workday, largely because technology has made it easier and faster for us to get things done. For physicians, on the other hand, EHR technology has made some basic tasks more time-consuming and, in many cases, far less intuitive.
We talk about this a lot, but as the age old saying goes, you can’t really understand another person’s experience until you’ve walked a mile in their shoes. So, in an effort to spread some understanding — and perhaps a few laughs – we have created seven animated graphics depicting office workers attempting to complete tasks within constraints physicians often confront when using their EHR system.
“A Sticky Situation” — What if you couldn’t jot a simple sticky note to remind yourself about something important at work? Notes are a way of life in the office, as they are in medicine, but writing them in an EHR system can be a challenge for physicians. A recent Annals of Internal Medicine study revealed that for every hour physicians spent with patients, nearly two additional hours were spent on EHRs. That wouldn’t fly in any other business.
< CLICK ON BOX TO VIEW ANIMATION