A Resounding “Meh” from Hospital CIOs
In a recent survey of CHIME members conducted by Impact Advisors, researchers reported “over 70% of respondents agreed… that the top IT priority for their organization right now is projects that help them realize more value out of their EHR investment.”
It’s no surprise that EHR optimization is at the top of many hospital CIOs’ agendas, given the billions of dollars that have been poured into EHRs over the past five years and the overwhelmingly lackluster user response to the systems (especially from physicians, whose frustrations with EHRs are legend). The researchers noted that “the most common response – cited by 41% of [CHIME] respondents – was that the investment in an enterprise EHR has neither helped nor hindered the realization of productivity and efficiency goals.”
In short, a staggering amount of time and money has been spent to not move the needle very much – at least thus far. Needless to say, that’s not good enough. It will be interesting to see how EHR optimization efforts affect (and hopefully improve) the situation, from the perspectives of users and hospital IT executives. Stay tuned.