June 5, 2015  |  Category: Company Updates

We love attending the MUSE International Conference. Every year, we connect there with hospitals that quickly appreciate the value of our solutions; some become loyal PatientKeeper customers.

Here are several observations from last week’s 2015 MUSE conference:

  • Many MEDITECH hospitals still are deciding what to do about upgrading their EHR. This includes not only hospitals on Magic and Client/Server, but also those that already have committed to 6.0 – because the uplift to 6.1, when it comes, won’t be trivial.
  • Physician workflow in all currently deployed versions of MEDITECH remains problematic for many hospitals. Conversations with IT and clinical informatics professionals at the conference revealed ongoing frustration with physicians’ user experience.
  • Hospitals’ IT purchase decisions in 2015 are no longer driven by the prospect of bagfulls of Meaningful Use money. This isn’t surprising, since most hospitals already have collected the lion’s share of what they’ll ultimately qualify for. For them, the priority now is technology investments that will make a lasting, meaningful impact on improving physician affinity and patient care.

We look forward to continuing the conversations we began last week at MUSE, and having some of those hospitals become PatientKeeper’s newest customers.

Senior Director of Technical Solutions
Andrew guides PatientKeeper customers through the technical needs assessment and evaluation process. Prior to PatientKeeper, he was a co-founder and director of technology at ArcStream Solutions, and held software consulting and development positions at Fidelity Investments and Naviant Technology Solutions.