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Ashe Memorial Hospital Wins 2012 PatientKeeper Customer Innovation Award

North Carolina hospital recognized for its innovative use of PatientKeeper CPOE and Medication Reconciliation, driving rapid physician adoption of healthcare IT

WALTHAM, Mass. – May 10, 2012 – PatientKeeper®, Inc., the leading provider of physician healthcare information systems, has awarded the 2012 PatientKeeper Customer Innovation Award to Ashe Memorial Hospital in Jefferson, North Carolina, for its extensive and innovative use of PatientKeeper’s advanced clinical applications to streamline physicians’ workflow.

Ashe Memorial was the first hospital to use PatientKeeper to demonstrate and pass Stage 1 “Meaningful Use” criteria defined by the U.S. Department of Health & Human Services, as authorized under the ARRA/HITECH Act. The hospital attested in September 2011, making it among the first 12 percent of U.S. hospitals – and among the first six percent of Critical Access Hospitals – to successfully complete attestation for Stage 1.

PatientKeeper CPOE is part of a suite of tightly integrated physician workflow applications that are being deployed to Ashe Memorial’s physicians. Ashe Memorial is also using PatientKeeper Medication Reconciliation™ to effectively manage the admission and discharge process for patients; PatientKeeper NoteWriter™ for physician documentation; as well as PatientKeeper Physician Portal™ and Mobile Clinical Results™ for accessing patient information anywhere, anytime, from PCs, laptops, and popular smartphones and tablets.

In its first year of use, Ashe Memorial achieved 80 percent physician adoption of PatientKeeper across the hospital, which represents a sustained level of physician use well above the adoption standards anticipated in the pending Stage 2 Meaningful Use criteria.

Ashe Memorial is utilizing PatientKeeper’s SaaS option, under which PatientKeeper securely hosts the hospital’s physician workflow software. PatientKeeper’s SaaS solution enables rapid deployment, decreased client-side infrastructure requirements, and turnkey deployment for the IT staff.

The annual PatientKeeper Customer Innovation Award recognizes a PatientKeeper customer that best demonstrates how the use of PatientKeeper applications can drive extraordinary improvements and high levels of innovation throughout its organization. PatientKeeper announced Ashe Memorial as the 2012 winner at the PatientKeeper User Group Conference, which was held this week in Boston.

“We are honored to be recognized by PatientKeeper for our innovative use of healthcare IT,” said Sara Houser, MSN, Chief Nursing Officer and CPOE project co-leader at Ashe Memorial. “The fact that our physicians have demonstrated both high levels of adoption and sustained use of PatientKeeper is testimony to the design of the software; I think that’s the key to our mutual success.”

“Ashe Memorial has demonstrated commitment and creativity in its dedication to effective implementation of technology while maintaining superior attention to the quality of patient care,” said Paul Brient, PatientKeeper’s president and CEO. “Ashe exemplifies all that we at PatientKeeper espouse and seek to accomplish in partnering with our customers – to improve physician workflow, and drive rapid and sustained physician adoption of IT, all without upsetting a hospital’s existing IT infrastructure.”

About Ashe Memorial
Established in 1941, Ashe Memorial Hospital is a not-for-profit hospital located in the Blue Ridge Mountains, in the northwestern corner of North Carolina. Ashe Memorial is a rural hospital that has a remarkably sophisticated level of care for a county population of just over 25,000. In 2007, Ashe Memorial became a Critical Access Hospital. The hospital is licensed for 25 acute care beds.

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About PatientKeeper

PatientKeeper’s EHR optimization software solutions streamline clinician workflow, improve care team collaboration, and fill functional gaps in existing hospital EHR systems.  With PatientKeeper as the “system of engagement” complementing the EHR, clinicians can easily access and act on all their patient information from PCs, smartphones and tablets. PatientKeeper has more than 70,000 active users today. For more information about PatientKeeper, visit or call (781) 373-6100.