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The evolving role of mobile communication for inpatient care teams: 3 Qs with PatientKeeper's Sally Buta

November 2020
Becker's Health IT

In a Nov. 4 webinar, Sally Buta, vice president of innovation and co-founder of PatientKeeper and Christopher Maiona, MD, chief medical officer of PatientKeeper, will discuss the growing role of mobile technology in inpatient care team collaboration. In this article, Ms. Buta discusses how care teams are working differently today and the benefits of mobile communication.

Question: How are inpatient care teams working differently today than they did before the pandemic?

Sally Buta: In the era of COVID-19, even acute care is being forced outside the four walls of the hospital. Triage is being done in tents in parking lots; convention centers and other municipal facilities are being transformed into COVID care wards. Providers spend far less 'face time' with each other than they used to. As healthcare providers adjust to new physical environments and constraints amid the patient surge brought on by the current pandemic, the challenges clinicians face are not purely a function of the space they are working in. Health IT systems that lack interoperability, intuitiveness and speed also can be a significant problem, and healthcare providers often struggle to exchange the most pertinent, actionable information about patients in a timely and secure manner.

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