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10 Ways to Improve the Patient Experience

May 2019
Managed Healthcare Executive

One way to improve the patient experience is for healthcare organizations to give physicians more time to interact with patients, according to Christopher Maiona, M.D., chief medical officer, PatientKeeper, Inc, Waltham, Massachusetts. "It has been reported that for every hour a doctor spends with a patient, he or she spends two more hours on data entry to feed the EHR system. If we equip doctors with more intuitive, less intrusive technology tools that support the physician workflow and make their administrative tasks less time consuming, they'll be able to better connect with patients, which will go a long way toward improving both patient and physician satisfaction," Maiona says.


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