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HIT Must Put Physicians Front And Center

November 2018
For the Record

[The following article was written by PatientKeeper CMO Dr. Chris Maiona]

Ask most physicians what they think of the technology they are required to use in their practices and hospitals, and you’ll get an earful. The Office of the National Coordinator for Health Information Technology (ONC) and the Centers for Medicare & Medicaid Services certainly did earlier this year at a “listening session” they organized to gather input from physicians and other health care stakeholders about reducing the clinician burden associated with HIT.

Problems frequently mentioned by commenters included poor EHR workflow, poor system usability, and over-documentation (aka “note bloat”) driven by billing requirements.

Such anecdotal evidence is supported by quantitative research.


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