HIT Think: Why those studying CPOE usability are asking the wrong questions
Health Data Management
[The following commentary was contributed by PatientKeeper CEO Paul Brient]
Healthcare IT has caused angst among physicians for decades. The evidence bombards us:
In the case of CPOE specifically, poor adoption plagued the technology in the United States from the first deployment in the late 1960s up until the advent of the HITECH Act and Meaningful Use. In 2010, KLAS reported that fewer than one-sixth of U.S. hospitals were doing even a nominal amount of CPOE, and less than 6 percent of hospitals had all their physicians using a CPOE system (most of those had lots of residents to help out). In short, CPOE as a technology was a 40-year failure.
Times have changed, and now the global CPOE market is projected to reach $1.9 billion by 2024. Still, while CPOE deployment and usage has skyrocketed, user satisfaction has not.