PatientKeeper & HCA: Provider, vendor merge leads to 'different company for care providers'
Clinical Innovation & Technology
Last fall, PatientKeeper was acquired by HCA, the largest operator of healthcare facilities in the world—162 hospitals--and a seven-year customer of the vendor. HCA is making a huge investment in research and development, said Paul Brient, president and CEO of PatientKeeper. HCA “is privy to the challenges hospitals face,” so they bring a new perspective. PatientKeeper now is putting its workflow tools to work in new settings, like the emergency room.
HCA has a team of data scientists, Brient said, which will help PatientKeeper learn more about specialties and how to help them.
“We want to provide suggestions upfront instead of alerts and judgments,” said Cathy Donohue, vice president of product management. “We want to be proactive because that part of the clinical thought process is so key.”