How Mobility, Apps and BYOD Will Transform Healthcare
When Meadows Regional [Medical Center] got PatientKeeper five years ago, [Dr. Craig Horton] recalls, many doctors had Palm or Windows Mobile devices; while some used the connection that PatientKeeper provided to look up hospital records in their offices, few were using it on rounds. That changed dramatically, however, after iPhones appeared. Now most of the doctors use PatientKeeper in the hospital to keep track of lab and culture results, X-rays and consults, he says.
"This has been a significant change in the workflow, and it has replaced the doctors' phone call to the nurse asking her to look this or that up for him or what happened to a lab result," he says. "Nurses are more productive as well."
Paul Brient, president of PatientKeeper, says he has seen several distinct growth periods in the adoption of mobile devices during his 10 years with the company. After Palms, Brient noted, there was the Treo smartphone and the BlackBerry. But today's smartphones and tablets are something different.
"We're seeing penetration rates go up significantly among physicians," he says. "And the things you can do with these devices are so much broader. We're bringing PACS images down to iPads and even to iPhones.
"For doctors, it's no longer a question of whether you use mobility, but of how you use mobility," he says.