PatientKeeper Survey Reports Providers' ICD-10 Preparation Priorities
… [Healthcare] organizations say their highest priorities in preparing for the transition to ICD-10 are improving physician documentation and charge capture processes, according to survey results released in January by software firm PatientKeeper Inc.
Physician documentation was listed by 65.2% of respondents as the most important revenue cycle-related business process to improve for the transition to ICD-10. Only half (50.9%) said they currently use a fully electronic charge capture system at their organization, and one in five (19.5%) still use only paper.
The online survey, fielded by PatientKeeper in late November and early December, drew 173 responses from finance, billing, and coding professionals at hospitals and practice groups nationwide.