Call us: 781.373.6100

Executive Management

PatientKeeper's management team represents over a century of experience in healthcare and information technology and has made the company's software the leader in physician healthcare information systems.

Contract All | Expand All

  • Paul Brient, Chief Executive Officer

    Mr. Brient brings more than 20 years of experience in healthcare information technology including physician workflow automation, physician practice automation, payer-based medical management, pharmaceutical-based disease management and medical devices.

    Prior to joining PatientKeeper in 2002, Brient held senior executive-level positions at leading healthcare and consulting firms including McKesson Corporation, HPR, and The Boston Consulting Group. Brient began his healthcare IT career as the founder and president of BCS, an early physician office management software company.

    Brient earned his master’s degree in business administration from Harvard Graduate School of Business Administration with High Distinction (Baker Scholar). He also holds a bachelor of science in electrical engineering and computer science summa cum laude from Princeton University.

  • Cathy Donohue, Vice President, Product Management and QA

    Cathy Donohue has more than 15 years of experience managing healthcare technology products and projects for healthcare providers and technology vendors.

    Prior to joining PatientKeeper, Donohue held product and program leadership roles at AMICAS Inc. (now Merge Healthcare), where she oversaw 10 product lines, drove more than 35 product releases annually, and provided quality management representation across four facilities. Previously, Donohue worked in product and project management capacities at HealthGate Data Corp., Partners Healthcare, and HealthCare Microsystems. At Partners, she led the inaugural rollout of the Enterprise Master Patient Index (EMPI) application to Massachusetts General Hospital, Brigham and Women’s Hospital, and four other member institutions.

    Donohue earned her bachelor’s degree from the University of California, Santa Barbara, and an MBA with a concentration in Health Care Administration from Boston University.

  • Phil Gaudette, Vice President, Services

    Phil Gaudette brings 15 years of delivering successful and innovative results in implementing enterprise software for the healthcare industry. He has extensive experience building multi-disciplinary teams and creating successful methodologies for efficient and predictable software implementations. With a passionate focus on customer satisfaction he is leading the strategic and tactical development of the PatientKeeper Services organization.

    Prior to joining PatientKeeper, Gaudette was vice president of client services at Medventive, Inc, a leading-edge technology solutions company that enables physician groups, integrated delivery systems, health plans and self-insured employers to effect meaningful and measurable change in the quality and cost of the care they deliver to patients. Gaudette has also served as vice president of professional services at ChartOne, Inc., a premier provider of medical record workflow solutions.

    Gaudette holds a bachelor's degree in physical therapy from Boston University.

  • Erin Jospe, M.D., Chief Medical Officer

    Erin Jospe, M.D., brings over 10 years' experience as a practicing primary care and urgent care physician, as well as leadership experience in medical quality and safety, to her role at PatientKeeper. Jospe practiced at the Affiliated Practice Group of Beth Israel Deaconess in Boston and at Harvard Vanguard Medical Associates. She also served as Assistant Medical Director of Quality and Safety at Atrius Health, an alliance of non-profit community-based physician groups in the greater Boston area.

    Jospe is board certified in Internal Medicine and remains clinically active. She earned a bachelor's degree with honors from Haverford College and an M.D. from the Johns Hopkins School of Medicine. She completed her internship and residency at Beth Israel Deaconess Medical Center in Boston.

  • Jim Melanson, Chief Financial Officer

    Jim Melanson joined PatientKeeper in 2003, bringing 20 years of operating experience in corporate finance and extensive expertise in negotiating and closing venture financing and R&D collaborations.

    Previously, Melanson served as chief financial officer and vice president of finance and administration for a number of technology and health science companies including Cetek Corporation, GPC Biotech and Mitotix, where he was responsible for negotiating and closing $65 million in venture financing and R&D collaborations.

    Melanson received a master's degree in business administration from Boston University, and holds a bachelor of science in accounting from Northeastern University.

  • Michael Southern, Vice President, Human Resources

    Mike Southern brings over 20 years of human resource management experience to PatientKeeper. He has worked for a broad spectrum of organizations from professional partnerships to Fortune 100 companies, including Philips Medical Systems and McKesson. He has extensive experience building effective teams and implementing human resources programs, systems, and processes in rapid growth climates and pre-IPO environments. Southern has served as Vice President of the Human Resources Leadership Roundtable and is a long-standing member of the Society for Human Resource Management. He holds a Bachelor of Science degree in Management and Economics from the State University of New York at Plattsburgh, and earned his Masters degree in Business Administration with a concentration in Human Resources from the College of St. Rose.


             Read PatientKeeper's e-book: A Promise Unfulfilled                                           Read PatientKeeper's e-book: Healthcare IT 2017-2022

           Read PatientKeeper's e-book:                                        Read PatientKeeper's e-book:
                 A Promise Unfulfilled                                                      Healthcare IT 2017-2022