PatientKeeper Announces Continued Growth in 2008

New Customer Acquisition and Existing Customer Expansion Demonstrate Demand for Company’s Solutions

PatientKeeper®, Inc., the leading developer of integrated physician information systems, experienced dramatic growth in 2008 across all areas of its business. The combination of installations at new customers and product expansion with existing customers doubled PatientKeeper’s registered user base to over 30,000.

PatientKeeper cites increased demand for both information connectivity and anywhere-anytime physician workflow tools as fueling the growth. In particular, PatientKeeper saw the number of charge transactions processed by its revenue cycle applications increase from five million to over seven million in 2008. To keep pace with this growth, PatientKeeper added key senior management positions and increased total staff by forty percent.

In 2008, PatientKeeper added clients across the entire continuum of healthcare delivery including:

• Regional Health Systems: BroMenn Healthcare System (IL), Parkview Health System (IN) and Northern Arizona Health System (AZ)
• Academic Medical Centers: H. Lee Moffitt Cancer Center (FL)
• Community Hospitals: San Juan Regional Medical Center (NM)
• Large Group Practices: UBMD Physicians’ Group (Buffalo, NY) and General Medicine, PC (MI and other central states)
• Small Group Practices: Capital Allergy (CA) and Hartvigsen Family Medicine (SC)
• Health Information Exchange (HIE): Healthy Ocala RHIO (FL), a self-sustaining community HIE

“We set out to create a self-sustaining RHIO and a way to give our physicians access to comprehensive data across the community anywhere, anytime while also providing access to secure personal health records,” said Mel Seek, MD, Chair of Healthy Ocala. “We selected PatientKeeper’s technology platform because it was the only integration solution we found that was truly focused on the physician. PatientKeeper not only connects existing healthcare information technologies across hospitals and physician organizations, it also is designed to help physicians work better by offering a user experience that saves physicians time and enables them to improve the quality of care and enhance patient safety.”

In addition to new customer acquisitions, 2008 brought growth from existing PatientKeeper clients as they expanded use of their existing PatientKeeper applications. User counts of the PatientKeeper Physician Portal grew 200% as physicians and other caregivers readily adopted it as a single environment to work with patient data from multiple disparate systems.

“We are pleased with the impressive user adoption of the PatientKeeper Physician Portal,” states Florida’s Memorial Healthcare System CIO Forest Blanton. “Within the first twelve months, Memorial expanded its user base from 50 physicians to 500. In the following eleven months, we successfully trained an additional 600 physicians and their office staff to use PatientKeeper for a total of almost 1,200 users to date.”

PatientKeeper achieved additional growth from existing clients purchasing the new physician workflow and revenue cycle applications released by the Company in the past 18 months. Customers such as Virginia Commonwealth University Health System, Mercy Medical Center and Community Hospitalists expanded their PatientKeeper deployments by adding new applications such as PatientKeeper Sign-Out™, PatientKeeper Charge Analytics or PatientKeeper P4P™.

To support this rapid growth and maintain its aggressive investment in R&D, PatientKeeper continues to make significant investments in its organization. The company received an additional round of $7.5 million in growth capital in June 2008, and expanded its staff by 40 percent. This expansion included the addition of two senior leadership positions, Chief Technology Officer and Vice President, Human Resources.

“Our continued investment in both development and customer support in 2008 is part of our ongoing commitment to delivering physician workflow applications and integration technology that our customers can leverage to truly improve the care delivery process,” said Paul Brient, PatientKeeper president and CEO. “We are thrilled to see the rapid physician adoption of our technology and the impact that has made in communities around the country.”
 

About PatientKeeper:

PatientKeeper Inc., the leading provider of physician information technology, works with hospitals and physicians to deliver solutions that drive efficient operations and a higher standard of patient care. PatientKeeper’s unique technology provides a single, secure view of patient information coupled with comprehensive physician workflow applications without replacing applications already in use. The company boasts the industry’s highest physician adoption rates and delivers solutions that ensure HITECH meaningful use criteria is met while delivering demonstrable ROI for hospitals, physician organizations and community health information exchanges alike. For more information about PatientKeeper, headquartered in Boston, Massachusetts, visit www.patientkeeper.com or call 617-987-0300.

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