North Shore-LIJ Awards PatientKeeper Multi-year Contract
PatientKeeper's PDA-based ChargeKeeper application yields 490% return on investment, according to FCG's independent analysis
Boston, MA, October 22, 2001 - North Shore-Long Island Jewish Health System (North Shore-LIJ) reported today that it has awarded PatientKeeper² a multi-year contract to expand its services to over 300 physicians. PatientKeeper's Mobilizer² Platform will support the mobile computing needs of both Manhasset and Long Island campuses. This contract is valued at more than $1 million over the term of the contract.
North Shore-LIJ based the awarding of the contract on the results of an independent analysis by First Consulting Group (FCG), which demonstrated a 490% return on investment by using Mobilizer, PatientKeeper's Mobile Platform, and applications. PatientKeeper's PDA-based billing and compliance application, ChargeKeeper², captured 10% more inpatient charges, reduced hospital lag days by more than a week, and streamlined the previously paper-based process. Moreover, physicians reported increased satisfaction with the billing process.
"We feel that standardizing on PatientKeeper's mobile computing platform is a smart move for North Shore-LIJ," says Patrick Carney, CIO at North Shore-LIJ. "PatientKeeper's Mobilizer Platform is innovative technology and represents a key part of our wireless and mobile strategy."
Linda Hershon, Director of Clinical Practice Plan at North Shore-LIJ, said the FCG study showed that the health system achieved a 4.9:1 return on its investment, taking into consideration all related implementation, operational and support costs.
North Shore-LIJ and FCG performed the ROI study by monitoring a group of 86 physicians across 22 departments for a two-month period at North Shore's Manhasset campus. The FCG report documented a dramatic increase in inpatient charges captured. The analysis also revealed efficiency improvements that reduced the delay from performing the billable service to posting charges by eight days, which produced immediate cash benefits to North Shore. Other benefits of the ChargeKeeper application demonstrated by the study included:
- Increased physicians' satisfaction and improved communication of medical services rendered and medical necessity for billing purposes
- Enhanced clarity of information from physicians
- Reduced dependency on support staff to interpret services rendered
- Increased efficiency and process improvement of the support staff's workflow.
"PatientKeeper is uniquely positioned to offer healthcare institutions an open platform that can support current and future mobile computing needs across an entire enterprise," says PatientKeeper CEO Gary F. Foster. "We help institutions start with applications that financially justify the adoption of our infrastructure. For example, the ChargeKeeper application is a starting point that enables North Shore-LIJ to introduce and manage a large number of additional mobile applications."
About North Shore Long Island Jewish Health System
North Shore-LIJ is committed to providing access to high quality and affordable healthcare for all members of our community throughout Long Island, Queens and Staten Island. Our 30,000 employees - including more than 5,000 physicians and 7,000 nurses - are dedicated to ensuring that North Shore-LIJ is a source of both high quality medical care and caring. A fully-integrated healthcare network committed to excellence in patient care, medical training, research and community service, North Shore-LIJ includes 18 hospitals, four long-term care facilities, three trauma centers, nine home healthcare agencies and numerous outpatient centers throughout a service area that includes more than seven million people.
About PatientKeeper
PatientKeeper, Inc. utilizes an open, mobile platform to empower healthcare providers to capitalize on the potential of mobile technology to save lives, time, and money. PatientKeeper integrates disparate mobile applications, disparate mobile devices, disparate mobile initiatives, and disparate hospital information systems. PatientKeeper is currently used by leading hospitals, premier HIS companies, and over 45,000 clinicians. PatientKeeper is committed to an open architecture and universal platform for mobile healthcare computing, enabling independently authored applications to be integrated seamlessly on one handheld device. PatientKeeper offers a range of mobile computing solutions including PatientKeeper Personal; ChargeKeeper², for capturing billing; and LabKeeper², for reviewing lab results. PatientKeeper's strategic partners include Cerner Corporation (NASDAQ: CERN), IBM (NYSE: IBM), Certicom (NASDAQ: CERT; TSE: CIC) and Symbol Technologies (NYSE: SBL). PatientKeeper, Inc. is a privately held company. To learn more about PatientKeeper, please visit the company's Web site at www.patientkeeper.com.
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Stephen S. Hau
PatientKeeper
(617) 987-0304
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Jonathan Bloom
ARiA Marketing
(617) 332-9999 ext 213
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